Legal
Terms of Service
Last updated: May 4, 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) form a binding contract between you and HangTime (“HangTime,” “we,” “us,” or “our”) governing your access to and use of the HangTime website at gohangtime.com, our web application at app.gohangtime.com, our mobile applications, and any related products and services (collectively, the “Service”).
By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organization (a club, a league, a community group), you represent that you have authority to bind that organization to these Terms, and “you” in these Terms refers to both you individually and that organization.
2. Eligibility
You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are 18 or older, that you have the legal capacity to enter into this agreement, and that your use of the Service does not violate any law that applies to you.
The Service is not directed at, designed for, or intended to be used by children under 13, and we do not knowingly collect personal information from children under 13. The U.S. Children’s Online Privacy Protection Act (COPPA) is therefore out of scope for HangTime; if you are under 18, do not create an account, do not submit any information, and ask a parent or guardian to use the Service on your behalf if needed.
We may, at any time and at our sole discretion, refuse to provide the Service or terminate your account if we have reason to believe you do not meet these eligibility requirements.
3. Account Registration and Security
To use most parts of the Service, you must create an account. You agree to:
- provide accurate, current, and complete information about yourself (one real name, a working phone number);
- keep that information up to date, especially your phone number, since we use it to send sign-in codes and event notifications;
- maintain the security of your account credentials (the device you authenticate from, the email address tied to the account, and the SMS OTPs we send);
- not share your account with anyone else or let anyone else sign in using your phone number or email;
- notify us immediately at legal@gohangtime.com if you believe your account has been used without your authorization.
You are responsible for everything that happens under your account, including content posted from it, until you notify us of unauthorized use. One human being, one account — multi-accounting (creating or using more than one account, especially to evade a suspension or ban) is a violation of these Terms.
4. Acceptable Use
Your use of the Service is governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. The AUP describes the kinds of content and conduct that are prohibited on HangTime. Read it. By using the Service, you agree to follow it.
Without limiting the AUP, you specifically agree not to:
- reverse engineer, decompile, scrape, or otherwise programmatically access the Service except through interfaces we explicitly publish;
- interfere with or disrupt the Service or its infrastructure (denial-of-service attacks, brute force, exploitation of bugs you have discovered);
- circumvent our rate limits, security controls, or moderation decisions;
- use the Service for any unlawful purpose.
5. User Content and License
“User Content” means everything you submit to the Service — messages, photos, videos, group names, event details, comments, and any other content you upload or post.
5.1 You retain ownership
You keep all ownership rights you have in your User Content. We do not claim any ownership of it.
5.2 License you grant to HangTime
To run the Service, we need permission to host, display, and process your User Content. By submitting User Content, you grant HangTime a worldwide, non-exclusive, royalty-free, sublicensable (only to our sub-processors and only for purposes of operating the Service) license to host, store, copy, transcode, transmit, display, and otherwise process your User Content as necessary to operate, maintain, secure, and improve the Service.
This license is limited to the purposes of running the Service. We do not use your User Content to train AI or machine learning models, we do not sell your User Content, and we do not license it to third parties for any purpose unrelated to delivering the Service to you.
The license terminates when you delete the User Content or your account — subject to (a) the soft-delete grace and hard-purge schedule described in our Privacy Policy, (b) anonymized retention of content posted in shared spaces (e.g., a comment in a group thread is retained but anonymized so the surrounding conversation remains intelligible to other group members), and (c) any retention required by law.
5.3 Your representations and warranties
You represent and warrant that, for every piece of User Content you submit:
- you own it or have all rights, licenses, consents, and permissions necessary to submit it and to grant HangTime the license in Section 5.2;
- submission and our use of it under that license will not infringe any third party’s intellectual property, privacy, publicity, or other rights;
- it does not violate the AUP or any applicable law;
- if it depicts identifiable people other than you, those people have not asked to be excluded from the platform.
6. HangTime’s Intellectual Property
The Service itself — the software, the design, the logos, the word mark “HangTime,” the documentation, and everything else we create — is owned by HangTime or our licensors and is protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose, subject to these Terms. We reserve all other rights.
Nothing in these Terms grants you any right to use HangTime’s name, logos, or other branding without our prior written permission, except for nominative fair use (e.g., describing your group as “running on HangTime” in a third-party post is fine).
7. Termination
7.1 Termination by you
You can terminate your account at any time through the in-app deletion flow at Settings → Account → Delete account. That flow runs a soft delete — you are signed out everywhere and the account is marked for deletion — followed by a 14-day grace window during which restoration is possible on a verified request to legal@gohangtime.com. After the grace window, the account is hard-purged from our database and from our sub-processors (subject to the retention rules in our Privacy Policy). For approximately 30 days after the soft delete, an encrypted snapshot of restoration data is retained; after 30 days that snapshot is purged and restoration is no longer possible.
7.2 Termination by HangTime
We may suspend or terminate your access to the Service, with or without prior notice, if we believe in good faith that:
- you have violated these Terms or our AUP;
- your continued access creates a risk to other users or to the Service;
- you have not used the Service for an extended period and we are retiring inactive accounts;
- we are required to do so by law or by a binding legal process;
- we cease offering the Service.
On termination, your license to use the Service ends immediately. The provisions of Sections 5 (license you grant), 8 (disclaimers), 9 (limitation of liability), 10 (indemnification), 11 (governing law), 12 (dispute resolution), and 15 (miscellaneous) survive termination.
8. Disclaimers
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HANGTIME, ITS AFFILIATES, AND ITS SUB-PROCESSORS DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT INFORMATION OBTAINED THROUGH THE SERVICE IS ACCURATE, RELIABLE, OR COMPLETE. PICKUP BASKETBALL INVOLVES PHYSICAL ACTIVITY AND INTERACTION WITH OTHER PEOPLE; YOU PARTICIPATE AT YOUR OWN RISK, AND HANGTIME IS NOT RESPONSIBLE FOR INJURIES, ALTERCATIONS, FACILITY DISPUTES, OR OTHER INCIDENTS THAT OCCUR AT RUNS ORGANIZED THROUGH THE SERVICE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HANGTIME, ITS AFFILIATES, ITS OFFICERS, ITS EMPLOYEES, ITS AGENTS, OR ITS SUB-PROCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES — ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF HANGTIME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HANGTIME’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID HANGTIME FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
The specific liability cap (greater of fees paid in the prior 12 months or $100), the carve-outs (gross negligence, willful misconduct, indemnity obligations, breach of confidentiality, intellectual-property infringement, etc.), and the consumer-law jurisdiction qualifications need counsel review and may be revised in the final published version of these Terms.
10. Indemnification
You agree to indemnify, defend, and hold harmless HangTime, its affiliates, officers, directors, employees, agents, and sub-processors from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or our AUP; (d) your violation of any law or regulation; or (e) your violation of any third party’s rights.
We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.
11. Governing Law
These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Choice of law (Delaware as a placeholder) and venue need counsel confirmation based on HangTime’s actual entity of formation and principal place of business. Update both this section and Section 12 consistently when counsel confirms.
12. Dispute Resolution
We hope it never gets to this, but if a dispute arises out of or relates to these Terms or the Service, the parties will first try to resolve it informally by contacting legal@gohangtime.com. If the dispute is not resolved within 60 days of that notice, it will be resolved by binding individual arbitration administered by a recognized arbitration provider, under that provider’s commercial arbitration rules then in effect. Judgment on the award may be entered in any court of competent jurisdiction. Each party will bear its own costs except as otherwise provided by the arbitration rules.
Class action waiver. Disputes will be brought on an individual basis only. You and HangTime waive any right to bring or participate in a class, collective, or representative action.
30-day opt-out. You may opt out of this arbitration clause and the class-action waiver by sending a written notice to legal@gohangtime.comwithin 30 days after first accepting these Terms. The notice must include your name, the email address on your account, and a clear statement that you opt out of arbitration. If you opt out, neither this Section 12 nor Section 11’s exclusive venue applies to you.
Notwithstanding the above, either party may bring an individual action in small-claims court for disputes within the court’s jurisdiction, and either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.
The arbitration clause, class-action waiver, choice of arbitration provider, seat of arbitration, fee-shifting rules, mass-arbitration protocol, and 30-day opt-out mechanism all require counsel review before the Terms are treated as final. Recent enforceability decisions in California, Massachusetts, and the EU/UK consumer context may require state- or jurisdiction-specific carve-outs.
13. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will notify you at least 30 days before the change takes effect, by email to the address on your account and via an in-app notice. Non-material changes (typo fixes, clarifications, sub-processor name updates) take effect when posted, and we will update the “Last updated” date at the top of this page.
Your continued use of the Service after the effective date of a material change constitutes acceptance of the updated Terms. If you do not agree, your remedy is to stop using the Service and delete your account before the effective date.
14. Notices and Contact
We will deliver legal notices to you by email to the address on your account or by an in-app notice. You will deliver legal notices to us by email to legal@gohangtime.comwith the subject line “Legal Notice.”
For formal-notice purposes, the contracting entity is [ENTITY — TO VERIFY], registered at [ADDRESS — TO FILL].
15. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy and Acceptable Use Policy, are the entire agreement between you and HangTime concerning the Service and supersede any prior or contemporaneous agreements on the same subject.
Severability. If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign or transfer these Terms freely, including in connection with a merger, acquisition, or sale of all or substantially all of our assets.
No third-party beneficiaries. These Terms are for the benefit of you and HangTime only. No other person has any right to enforce them.
Force majeure. Neither party is liable for any failure or delay in performance to the extent caused by events beyond its reasonable control (natural disasters, war, terrorism, civil unrest, government action, internet or power outages, pandemic).